Online Support


Industry Leading Support!

To say Support is our specialty is an understatement. Clearly, TimeTrak is committed to providing fast, courteous and knowledgeable support our customers.


Support Option 1

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Support Option 2

General Support Information

Phone: (810) 984-1313


Support Hours

Available Monday - Friday, 8:00am to 5:00pm EST

  • (Email ONLY support from 5:00pm to 7:00pm)
  • 24Hr/7 Emergency Support available on per incident basis

COVID-19 Business Continuity Statement

As the world responds to the outbreak of COVID-19, our thoughts are with the people affected and the medical professionals working around the clock to help those most at need. At TimeTrak, we’re working to do our part by ensuring the safety of our employees.

TimeTrak has developed Business Continuity Plans to respond to disruptive incidents, such as COVID-19 while safeguarding the health of our employees and minimizing the impact on the delivery of services to you. For the majority of teams, work can be conducted through remote connections, which enables our employees to work off-site for most tasks.

We remain committed to providing the superior service and support that our customers have come to expect of our company throughout this situation.

Have a simple question? Our Knowledge Base is designed to allow you to find answers to simple questions quickly and efficiently.
There is nothing worse than a time and attendance system that breaks down on payroll day. Fortunately we are here to help! Support is just a click away.