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Get in touch with our Support Team

TimeTrak receives numerous questions from its customers on a wide variety of topics. If you are a TimeTrak customer and you have a question about your products, please contact us using the information given below or send us an email using the form to the left.

Phone: (810) 984-1313

Support Email:

Online Support

Support Portal

(Note: You must be speaking with a support representative prior to joining an online support session)


Support Hours

Available Monday - Friday, 8:00am to 5:00pm EST

  • (Email ONLY support from 5:00pm to 7:00pm)
  • 24Hr/7 Emergency Support available on per incident basis

COVID-19 Business Continuity Statement

As the world responds to the outbreak of COVID-19, our thoughts are with the people affected and the medical professionals working around the clock to help those most at need. At TimeTrak, we’re working to do our part by ensuring the safety of our employees.

TimeTrak has developed Business Continuity Plans to respond to disruptive incidents, such as COVID-19 while safeguarding the health of our employees and minimizing the impact on the delivery of services to you. For the majority of teams, work can be conducted through remote connections, which enables our employees to work off-site for most tasks.

We remain committed to providing the superior service and support that our customers have come to expect of our company throughout this situation.